FAQS

gitano-tulum

Does Gitano offer notable experiences for special occasions?

Yes, Gitano not only stands out for its modern Mexican restaurant and mezcal bar, but for the special ambiance when you book a dinner table. If you are celebrating something special or are visiting with a larger group we definitely recommend asking us to check out the best option!

Is there a specific night that's best for visiting Gitano?

Gitano hosts its renowned "Gypsy Disco Night" on Fridays, and has special events on Saturdays, making them fantastic nights to visit.

papaya-playa

At what time do the parties at Papaya Playa end?

The doors close at 1 am and nobody can enter after that time due to security protocols. The event ends around 3 am and in high season it can end much later. 

Do I need a reservation, pay a minimum fee, or tickets to enter Papaya Playa Project?

Reservations are advisable for a hassle-free experience. When you book a table you don't need to purchase tickets and you will have to oblige to a minimum fee. The Table prices are 100% consumable in drinks, bottle services, and food. Also, you can purchase tickets for their special events.

When are the night parties at Papaya Playa Project?

Parties at Papaya Playa are on Saturday nights, it is their popular day, and when the legendary Full Moon parties take place. During peak season you'll find other party days throughout the week.

confessions-tulum

What makes Confessions a unique party spot?

Confessions is set in a jungle-like atmosphere, it primarily focuses on creating an intimate party experience indoors with special DJ performances from Thursday to Sunday. The unique combination of music, entertainment, and jungle-inspired decor sets it apart.

Do I need to make a reservation for Confessions?

You can pay an entrance fee or make a reservation with a minimum fee. It's always a good idea to check their availability, especially for larger groups, with us first.

Is Confessions suitable to celebrate special occasions?

Yes, Confessions is perfect for celebrations. They offer a vibrant atmosphere ideal for special occasions.

Can I have dinner at Confessions Tulum?

Confessions offers a unique and intimate jungle bar experience. You can enjoy parties with tapas and cocktails.

ilios-restaurant-tulum

Is Ilios open everyday?

Yes, Ilios is open every day and you can find their special shows daily! It is a great place to visit, especially on Mondays when Tulum tends to be "quiet".

Are there parties at Ilios?

Ilios is a restaurant where you can dance at your table, and have a party restaurant experience. It features live music from DJs and special Greek shows.

tickets

Do I have to make a reservation for Bonbonniere Tulum?

Reservations are recommended to secure your entry and enjoy a seamless club experience, especially if you want a table for more comfort.

bonbonniere-tulum

Can I dance at Bonbonniere?

Yes, Bonbonniere has an indoor dancefloor where you can dance all night. However, it tends to get pretty packed, so if you want more space we recommend booking a table through us.

Is there a dress code at Bonbonniere?

Yes, Bonbonniere has a strict elegant formal dress code (no swimming suit, no caps, no sandals, no sports shorts).

Can I have Dinner at Bonbonniere?

No, however, you will have bottle service and light snacks available.

buuts-ha-tulum

Why is Buuts' Ha' Tulum a Cenote Club?

Buuts' Ha' Tulum is the only Cenote Day Club where you can party inside these magical bodies of water!

It is called a Cenote Club because inside you can have a party dinner, or just go for drinks near or inside the cenote of Buuts' Ha'. This has been an innovation that no other club has endured, in here you will have the possibility of experiencing the full might of the mystical jungle and pristine water landscapes that Tulum has to offer.

Hit us up to make your reservation today!

Are there Wellness Experiences in Buuts' Ha' Cenote Club in Tulum?

Of Course!

Buuts Ha' Tulum Cenote Club has a wide range of experiences for you and your loved ones. At the Cenote Club you will find spa, wellness meditation and other naturistic experiences. Ask about their personalized Spa Packages and Experiences, or ask about their wellness events!

Set your reservation today!

Is Buuts Ha' Tulum Pet-Friendly?

Yes!

In Buuts Ha' you can enjoy the natural and pristine spaces alongsie your beloved mascot! Be sure to tell us about your plans to bring your pet when you make your reservation!

tulum-new-year-festival-2024

Is there a general dress code for Tulum NYE 2024-2025?

Many New Year's Eve events in Tulum might have a dress code. For example, smart casual attires, bohemian & flare outfits, linen pants and flowy clothes are some of the favorite trends within the community.

Comfort is key—especially when you'll be dancing for hours or strolling on the beach. If you pack light & smart, this will help you look elegant while also effortlessly blend in with Tulum's bohemian vibe.
Also, bring a cap for the day, the beach sun can get pretty intense during the peak-light hours.

Is it ever too early to make a reservation for the New Year's Eve in Tulum?

No! It is never too early to book a table, since Tulum’s popularity grows a lot in NYE. Everyone wants to attend and be at the top venues and parties during the high-season.

We recommend booking and getting tickets as early as you can, to ensure your spot in the venues you want to visit, and to choose from a wider party and festival pool, since most of the tables for the big events sell out somewhat close to the date.

Should I bring cash to Tulum during NYE?

In most places credit cards are widely accepted, so there's often no need to carry much cash at all. If you are bringing cash, it can help you with purchases in small shops or very local restaurants, however, try to avoid carrying large amounts of it, a low-profile approach goes a long way to your complete enjoyment in Tulum.

Where to party in NYE Tulum 2024-2025?

During the high-season of Tulum, roughly from November to February, both the amount and variety of parties, events and festivals grow in Tulum. In our NYE page you can visualize all events happening during this season. If you want to compare key aspects of partying we suggest our “Where to party in NYE 2025” article.

Still don’t know where to party? Contact us and we will be happy to help you decide according to your neccessities and preferences.

tulum-concierge-services

Do I need to book in advance in Tulum?

Yes, 2-4 weeks is ideal so you can have great options to choose from. For peak season, or large groups, booking further in advance is better.

Can you help me book table reservations & bottle service at Tulum's beach clubs and nightclubs?

Yes, we specialize in securing VIP table reservations and bottle service at Tulum's most sought-after beach clubs and nightclubs.

Are there any hidden fees associated with your concierge services?

No, there are no hidden fees. Our services are compensated through commissions paid by the venues. Booking through us ensures you receive our full support without any additional cost.

Do you accommodate special requests?

Yes, we do. We're dedicated to personalizing your trip to your exact specifications, from custom decorations, several parties, or unique experiences.

What happens if my plans change?

We understand that travel plans can be unpredictable. We offer flexible solutions to reschedule or modify club reservations you have made with us with ease. However, for parties or special events, we urge you to ask about refund policies, as some events don't have refunds.

How safe is to make my bookings with you?

Really Safe. We prioritize your safety and work exclusively and directly with trusted partners and vendors in Tulum.

Is Tulum a good place for a bachelorette or bachelor celebration?

Absolutely! Tulum's mix of adventure, nightlife, and upscale experiences makes it an ideal bachelor or bachelorette party destination. Enjoy exclusive beach clubs, boat parties, jungle raves, and world-class dining.

I'm overwhelmed with options! Can you help me find the perfect party spots in Tulum?

Of course! We'll curate a personalized itinerary tailored to your group's vibe. Tell us your preferences, and we'll help you.

Do you know the top restaurants in Tulum's Hotel Zone for a large group dinner or private celebration?

Yes, we can recommend and secure reservations at top restaurants in Tulum based on data-driven decisions and personalized interests. 

Can you help us with private events?

Yes! We can arrange exclusive private parties, personalized menus, entertainment, and a truly unique celebration.

Do you provide private transportation options for our group?

We can coordinate transportation for your group.

Do you handle dinner reservations?

Yes, we handle all dinner reservations, ensuring you enjoy the best dining experiences Tulum has to offer.

Do you offer group discounts?

Yes, we offer custom packages with special pricing tailored for your group's size and needs.

bagatelle-tulum

What kind of experience does Bagatelle Tulum offer?

Bagatelle Tulum provides two distinct, yet complementary, luxury experiences in one stunning beachfront location.

• By Day (11:00 AM - 6:30 PM): It's a chic beach club where you can enjoy the sun, sand, and ocean with a sophisticated French-Mediterranean menu. The atmosphere begins as a serene escape, which transitions into a more lively and social atmosphere as the resident DJ elevates the energy throughout the afternoon
• By Night (7:00 PM - 1:00 AM): As evening descends, Bagatelle transforms into a high-energy restaurant party. The night begins with an exquisite fine dining experience and gradually builds into a high-energy celebration with DJs, live performers embodying the French "joie de vivre."  where dancing on your table is encouraged.

What should I know about Bagatelle reservations, minimum spend, and the dress code?

To ensure a seamless experience, here are a few key details:

• Reservations: We highly recommend making reservations for both the beach club and the evening restaurant to secure your spot. Contact us to assist you with your booking.
• Minimum Spend:
  • Beach Club (Day): A minimum spend applies and varies based on the number of guests and your choice of seating (lounge chair, deck tables, beds, or cabanas). Please contact us for current pricing.
  • Restaurant (Night): For standard dinner reservations, there is no minimum spend. For guests wishing to book a VIP table with bottle service, a minimum spend is required and will depend on your party size.
    For groups of 10 or more guests, a prepaid deposit is required to secure your reservation
• Dress Code:
  • Daytime: Stylish beach and swimwear are perfect.
  • Nighttime: A "Casual Chic" dress code is recommended. Please note that sportswear, swimsuits, and beach sandals are not permitted during the evening service.

What are the best days to visit for special entertainment?

Every day at Bagatelle is a celebration. Bagatelle features special themed entertainment from Thursday through Sunday, making these the most popular evenings:

• Thursdays: The Roaring Twenties night
• Fridays: Most acclaimed Rock 'n' Baga night.
• Saturdays: Rosé All Day brunch party, followed by elegant Dinner Sessions and Fire Show at night.
• Sundays: The renowned Jungle Brunch during the day, transitioning into a sophisticated Violinist Night in the evening.

What kind of cuisine and beverages are served?

Bagatelle serves a refined French-Mediterranean menu that highlights fresh, local ingredients alongside luxury items. You can expect a culinary journey featuring signature dishes alongside an extensive selection of premium wines, champagne, and handcrafted cocktails. For the ultimate evening celebration, the bottle service experience is a cornerstone of the vibrant Bagatelle atmosphere.

Pro Tip: We particularly recommend exploring our exceptional champagne collection, which features renowned houses such as Perrier-Jouët, Krug, Veuve Clicquot, Moët & Chandon, Dom Pérignon, and Cristal Rosé.

Where is Bagatelle located and what are the operating hours?

• Location: Bagatelle is situated in the heart of Tulum's Hotel Zone at Carretera Tulum-Boca Paila Km. 8, 77760 Tulum, Q.R., Mexico.
• Thursday to Monday operating hours:
  • Beach Club: 11:00 AM – 6:30 PM
  • Restaurant (Night): 7:00 PM – 1:00 AM
• Parking: For your convenience, valet service is available at an additional cost. Alternatively, several independent parking lots are located within a short walking distance.